Cookies Policy

Cookie Policy

Like many websites, when you visit our website, in order to deliver a full browsing experience a small amount of information, known as a ‘cookie’ will be downloaded to your device, (e.g.: your computer, laptop, tablet or mobile phone). A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our website uses cookies to distinguish you from other users of our website but these cookies cannot be used to identify you personally. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

These cookies are used to improve your browsing experience by, for example:

  • enabling a website to recognise your device so you do not have to give the same information several times during one task or browsing sessions;
  • recognising if you have given a username and password so you do not need to do it for every web page you visit;
  • analysing anonymous data to help us understand how visitors interact with the website so we can make improvements and develop the website in an informed way for our visitors.

We will not use cookies to collect personally identifiable information about you. If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your web browser settings.

The ‘Help’ function within your browser should tell you how to do this. Alternatively, you may wish to visit https://www.aboutcookies.org.

This website contains detailed information on how to manage cookies across a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies. Please be aware that restricting cookies may have an impact on the functionality of our website.

Types of cookies

First party cookies are set by the website that you are visiting.
Third party cookies are set by a party other than the owner of the website you are visiting (i.e. a third party). Typically, third party cookies will be set by the organisations providing analytics services to the website owner (e.g. Google Analytics) or advertising network providers.
Session cookies are stored only during a browsing session and are removed from your device when the browser is closed.
Persistent cookies remain on your device even when the browser is closed. Persistent cookies enable a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered (e.g. by remembering preferences).

We use the following cookies:

  • Strictly necessary cookies – required for the operation of our website (e.g. login, shopping cart, e-billing).
  • Analytical/performance cookies – allow us to recognise and count the number of visitors and see how visitors move around our website.
  • Functionality cookies – used to recognise you when you return to our website and remember preferences (e.g. language or region).
  • Targeting cookies – record your visit, pages viewed and links followed, to make advertising more relevant to your interests.

Examples of cookies we use

  • ccSID – Unique Session Cookie, expires when browser is closed.
  • ccUser – Unique Session Cookie, expires in 48 hours.
  • ccRemember – Remember (logged in), expires in 48 hours.
  • bt – Behaviour targeting cookie.
  • ana_svc – Real-time service cookie.
  • phpbb3_* and style_cookie – Set by support forum software.
  • __utm* – Google Analytics tracking. ( More info )
  • uid/uit – User ID and login time tracking.
  • ssc/psc/uvc – Social activity tracking cookies.
  • di/dt – Date tracking cookies.

Session management

  • ASP.NET_SessionId – Essential for site functioning. Expires when browser closed.
  • ARRAffinity – Provides client affinity feature for server load balancing. Expires when browser closed.

Personalised content/interface

  • XplodeAdministration – Identifies Xplode admin session. Expires when browser closed.
  • Xplode::LastLoginFlag – Prevents simultaneous logins. Expires in 6 months.

Web analytics/metrics

  • __utma – Tracks number of times site accessed. Expires in 2 years.
  • __utmb – Timestamps site access. Expires in 30 minutes.
  • __utmc – Timestamps when user leaves site. Expires when browser closed.
  • __utmz – Tracks how site was reached. Expires in 6 months.

JavaScript detection

  • __atuvc – Ensures updated share counts. Expires in 2 years.

Cookies for improving service

We use Google Analytics to collect information about how people use this website. This helps ensure the site meets users’ needs and improves overall experience. Google Analytics stores information about which pages you visit, how long you are on the site, how you got here and what you click on.

We do not collect or store personal information (e.g. name, address). We do not allow Google to use or share analytics data. For details, see the Google Analytics privacy overview.

Embedded content from other sites

This website may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.

Please select from the following third parties which content you wish to load by default:

  • YouTube
  • Facebook
  • Google Maps
  • Tracking Cookies